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The basis for this is our team of service specialists in the customer service department of BAUR, who are in direct contact with the development department or application engineers, and who continually undergo advanced training. This technical competence enables us to deliver comprehensive customer service in case of technical problems all over the world.

We offer:

Customer Support:

• consultancy for technical questions

Dispatch of spare parts:

• for provision of original spare parts

Repair service:

• for technically correct repairs
• annual calibration of your devices
• in the maintenance of your cable monitoring cars by regular servicing

On-site service:

• we would be glad to support you with on-site repair services or cable fault location and diagnostics sevices upon request

Control devices or cable monitoring cars:

• we would be glad to provide you necessary technical equipment from our portfolio upon request

Users and service training:

• competent training of your technical staff

Please use our service and contact our specialists in the respective national agencies of BAUR